Blog / hosting
Notes from the field.
Short, practical pieces on the decisions I get asked about most. No news, no trends, no AI takes.
4 min read
What hosting teams get wrong about hacked sites
Compromised customer sites are a platform problem, not a support problem. Here is how hosting teams should measure, prevent and price the cleanup work.
5 min read
Should You Still Run Your Own Mail Server?
Mail is really three jobs, not one. Here is how I separate them, what self-hosting actually costs now, and when running your own server still holds up.
5 min read
Does Moving Off the Cloud Actually Save Money?
Cloud repatriation gets pitched as an easy win. Here is how I work out whether moving workloads onto your own servers saves a company anything real.
4 min read
What your support queue says about your platform
Support tickets are the cheapest telemetry a hosting or SaaS team owns, and most teams read them as a cost line instead of an engineering signal.
4 min read
What SaaS teams get wrong about infrastructure
Patterns from years inside hosting: single-region assumptions, backup theatre, surprise cloud bills, and why boring infrastructure wins.
4 min read
Capacity planning lessons from hosting at scale
What running large hosting fleets taught me about capacity: plan on percentiles, watch for growth cliffs, and price headroom against outages.
3 min read
Running cPanel at scale: what I learned
Lessons from years of running large cPanel fleets: staged updates, noisy neighbours, backup windows, and alerts worth waking up for.
3 min read
Eight questions to ask before signing a hosting contract
The questions that separate a good hosting deal from an expensive one: tested backups, real support, renewal pricing, and the exit.
4 min read
Why hosting migrations go wrong (and how mine don't)
Fifteen years inside hosting companies taught me that failed migrations are predictable: DNS TTLs, email cutover, and untested restores.
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